American Airlines

Pessimo

Servizio di info per bagagli ed imbarco vergognoso, fino a 24h prima non conoscevo le valigie extra da imbarcare; grazie a questo ho pagato 280€ tra andata e ritorno di extra, inoltre una valigia arrivata totalmente rotta volo di ritorno in super ritardo abbiamo preso la coincidenza per sbaglio

excelente

atencion y asientos preferentes

Both flight were delate

Great trip

That was a good one

Buen servicio

Asientos pequeños

EXCELENTE ATENCI'ON

LA ATENCI'ON DE LA SOBRECARGOS MUY ATINADA

Me robaron y demora en la entrega de equipage de bodega

Al llegar a Lima luego de hacer escala en Miami, no llegó mi equipaje de bodega; tuve que presentar un reclamo para que con ello recién gestionaran el envio desde Miami; la maleta llegó 2 días después pero sin bienes que habia empacado. Me robaron 2 perfumes que traia como regalo.

Travel back xperience

Very good service for the AA Airline but the only thing is that in one occasion on my way back from Miami to Montego Bay the plain got delayed due to issues unrelated to costumers which in my view it is unacceptable. Service it supposed to be accurate based up on commitments to serve properly the passengers. Hope in the future they adjust this issue.

Going to the Grand Canyon

I found the trip difficult. Not enough time to get off plane and board next one. The flights changed so fast and often, it was like a relay race. Very challenging. I spent one night in the airport both coming and going.

Pésimo servicio